IATF16949审核员指南.docx

IATFAuditorGuideforIATF169494thEditionMay2019IiItrOdIICtiOIlTheAutomotiveQualityManagementSystemStandard.IATF16949,alongwithapplicableautomotivecustomerspecificrequirements.ISO9001:2015requirements,andISO9000:2015definesthefundamentalqualitymanagementsystemrequirementsforautomotiveproductionandrelevantservicepartsorganizations.RulesforAchievingandMaintainingIATFRecognition.5thEditionforIATF16949,hereinreferredtoas"Rules",placestheresponsibilityforthedevelopmentandmaintenanceofauditorcompetencyupontheCertificationBodyemployingorsponsoringtheauditorasdefinedwithinRules5thEditionclauses4.2to45.ToassisttheCertificationBodies,IATFGlobalOversighthavepublishedtheIATFAudrtorGuideforIATF16949.PurposeThepurposeoftheGuideistodefinethelogicalactivitiesandrequiredauditorcompetenciesintheIATF16949auditprocess.TheGuideamplifiestheRulesandshouldbeunderstoodinconjunctionwithRules.ThisguideisnotintendedtoreplacetheRulesorcoveralltheRulesrequirements.SummaryofMainChangesThis4theditionalignstheessentialauditorcompetencyrequirementstotheIATF3rdPartyAuditorTraining&Evaluationprocess.NonconformitymanagementhasbeenaddedasanessentialauditorcompetencyincludingguidanceonwritingandStructunngnonconformitiesActivitynumber20focusesontheauditingofthetopmanagementprocesses,movingawayfromthepreviousdefinitionofatopmanagementmeeting.AuditingcustomerspecificrequirementsandcoretoolshasbeenexpandedtodefineknowledgeandcompetencyrequirementsaroundFailureModeandEffectsAnalysis(FMEA),MeasurementSystemAnalysis(MSA),StatisticalToolsandControlPlan.RelatedReferencesForfurtherinformationontheIATFscheme,pleasevisitandsubscribetotheIATFGlobalOversightWebsiteatWWWjatfglob3IoVerSighLOIg.FromhereyoucanaccessSanctionedInterpretabons(Sis)andFrequentlyAskedQuestions(FAQs)onboththeIATF16949standardandtheRulesforAchievingandMaintainingIATFRecognition.IATFOEMcustomerspecificrequirementsandquickreferenceguidesanddetailsoftheIATFapprovedCertificationBodies.AddibonalusefulinformationcanalsobefoundinISO/IEC17021andISO19011.Allrightsreserved£»2019AIAG.C2019ANFIA.C2019IATFFrance,©2019SMMT©2019VDAHoWtUSetheGIlideSections1-8oftheRuleshavebeendividedinto32activitiesintheGuide.TheGuidehastwomaincomponents:agraphicrepresentationofthecertificationauditprocessandatablethatdefinescompetenciesforeachactivity.TheTableThetableheadingsare: ActivityNumber-From1to32 ActivityUndertaken Competency-Thedefinitionofcompetencyisthedemonstratedabilitytoapplyknowledgeandskills."Foreachactivity,therefore,competencyispresentedas:Knowledge-theauditorshouldbeabletodemonstratetheirknowledge(eitherfrommemoryorknowingwheretoreference)ofthesubjectmatterforeachactivitySkills-theauditorshouldbeabletoperformeachdefinedactivityduringanaudit.SomecompetencieswillappearunderseveralactivitiesTheActivitiesrepresentthemajorstepsintheauditprocessasdescribedintheRules.TheCompetenciesarenotexhaustive.IndevelopingthecompetenciesinputwastakenfromIATFexperiencefromCertificationBodywitnessauditsandofficeassessments,auditortrainingandevaluation.IATFOEMconcerninvestigations,andrespondingtoquestionsfromthestakeholdersintheIATF16949scheme.CertificationBodiesareencouragedtousethisGuideinassessing,developingandmaintainingthecompetencyoftheirauditors.Ahhoughthisguidewasprimarilydesignedforuseby3rdpartyauditors,itcanalsobeusedasausefulreferencedocumentforinternalorsecondpartyauditors.ADrightsreservedO2019AIAG.©2019ANFIA.©2019IATFFrance.©2019SMMT,©2019VDAPlIrPOSeoftheSeCtiOil31.ATFbelievefurtherguidanceisrequiredbothfortheCertificationBodiesandtbeirauditorsintermsofEssential&Generalcompetenciesneededtoperformaneffectiveautomotiveprocessapproachauditincorporatingriskbasedthinking.Thedefinitionoftheautomotiveprocessapproachincorporatingriskbasedthinkingis:Ibundertakeanauditaccordingtotheorganization'sprocessdefinitionincludingsequenceandinteractionsandtoquestionrisks,opportunitiesandperformanceagainsttheobjectives/measuresdefined,withfocusontheprocesseswhichdirectlyimpactthecustomer.ThepurposeofSection3.1(EssentialAuditingCompetencyCriteria)istodefinethecompetenciesrequiredagainstthefivecriteria;detailedbelow1. ProcessApproachincorporatingriskbasedthinking,focusonperformance,prioritization,andanalysisandsynthesisofdata2. CustomerSpecificRequirementsincludingcoretools3. Knowledge&AppllcaboaofIATF169494. Knowledge&ApplicationoftheIATFRules5. NonconformitymanagementThepurposeofSection3.2(GeneralAuditingCompetencyCriteria)istoprovideguidanceonafurthersevencriteria:detailedbelow1. InterviewingTechniques2. TimeManagement3. TeamCommunication4. Confidentiality5. ConflictManagement6. CulturalDiversity7. PolicyDeploymentAllrightsreserved£>2019AIAG.©2019ANFIA.©2019IATFFrarvce,©2019SMMT.O2019VDASection1-Stage1ReadinessReviewandOffsiteAuditPlanningStage 1 Readiness ReviewAD lights reserved © 2019 AIAG, 2019 ANFIA. ©2019 IATF France. © 2019 SMMT, n 2019 VDASection 1 -Stage1ReadinessReview&OffsiteAuditPlanningCompetencyisthed