ISO IEC 25010-2023.docx

INTERNATIONA1.STANDARDISO/IEC25010editionSecond2023-I1Systemsandsoftwareengineering一SystemsandsoftwareQua1.ityRequirementsandEva1.uation(SQuaRE)Productqua1.itymode1.IngenieriedessystemesetduIogicie1.Exigencesdequa1.iteetVa1.uationdessystemesetduIogicie1.(SQuaRE)Mode1.esdequa1.ityduProdUitReferencenumberISO/IEC25010:2023(E)©ISO/IEC2023COPYRIGHTPROTECTEDDOCUMENT©IS0/1EC2023IUirhM*hedbdi1.iUedotherwiseupdhi.o啪InPSd1.Mc;GeatrOn1.<nm11nr1amaqmr6pW11opypHWM)uonmaytheinternetoranintranet,withoutpriorwrittenpermission.PermissioncanberequestedfromeitherISOattheaddressbe1.oworISO'smemberbodyinthecountr)oftherequester.f),WV>fifiU81.andonnet8CH-1214Vernier,GenevaPhone：M1.22749O1.11觥ftte:丽丽BQrgPub1.ishedinSwitzer1.andContentsForewordivIntroductionv1.2 Scope13 Normativereferences14 Termsanddefinitions1Productqua1.itymode1.94.1 Productqua1.itymode1.structure95 4.2Targetsoftheproductqua1.itymode1.10Re1.ationshiptothequa1.itydn-usemode1.11AnnexA(informative)Comparisonwiththeproductqua1.itymode1.inISO/IEC25010:201113Annex B (informative)Examp1.eofmappingtodependabi1.ity15Annex C (informative)Usingthequa1.itymode1.formeasurement17Annex D (informative)Qua1.ityfromdifferentstakeho1.ders,perspectives19Bib1.iography21ForewordISO(theInternationa1.OrganizationforStandardization)andIEC(theInternationa1.E1.ectrotechnica1.GtumbissiMSdrmIHG<5pQrtHf1.d(S>B耐IUAWHoPhJwMio1.HtanrfanxiiraIion.S出ndwrddUdutghtechniojbcommitteesestab1.ishedbytherespectiveorganizationtodea1.withparticu1.arfie1.dsoftechnica1.activity.ISOandIECmitteesco1.1.aborateinfie1.dsOfmutua1.interestOtherinternationa1.ornizations,governmenta1.andnon-governmenta1.in1.iaisonwithISOandIEC,a1.sotakepartintheTheproceduresusedtodeve1.opthisdocumentandthoseintendedforitsfurthermaintenanceAi1.cddc抑IbCdthe1.nd睢rcnt1.S(7滕由也(礴眄IrtSA曲如卿Marj帏序瞅的如壮丝即即减血IdinISO/IECDirectives.Part2(seewww.iso.org/dircctivesorwww.iec.ch/members.experts/refdocs).屣豳d（八）1.EC0MYn(S温焦闸由KM段腕SSibA哂Atef1.Wferni佃前VhIent菰加由的豳淡.日出砧啪©怵1也1)母由。anyc1.aimedpatentrightsinrespectthereof.AsofIhedateofpub1.icationofthisdocument,ISOandIEChadnotreceivednoticeof（八）patent(三)whichmayberequiredtoimp1.ementthisdocument.However,嘟招幄1bftda帆b团曲曲WWEzPMAMfWw相列忸梯刷notbehe1.dresponsib1.eforidentifyinganyora1.1.suchpatentrights.AnytradeusedinthisconstitutenameendorsementdocumentisinformationgivenfortheconvenienceofusersanddoesnotForanexp1.anationofthevo1.untarynatureofstandards,themeaningofISOspecifictermsandXi1.(宴tedrgan晒鹏恻01asse¾1.fiiJimIadea就Ske展www.iso.org/iso/foreword.htm1.IntheIEC,seevrww.iec.chunderstanding-standards.ISO/IECTC1rInformationtechno1.ogy,ThissecondeditionofISO/IEC2501OrtogetherwiththefirsteditionofISO/IEC25002andthefirsteditionofISO/IEC25019,cance1.sandrep1.acesISO/IEC25010:2011,whichhasbeentechnica1.1.yrevised.Themainchangesareasfo1.1.ows:-m%docuMW°/也GPf1.3onp阳闻曲三d槐IW注百搁1I曲限用稳K明星fiT50P9Jtt1三i1.yJnusemode1.Thequa1.itycharacteristicsandsubcharacteristicsoftheproductqua1.itymode1.arerevisedforthepurposeofbetterunderstandingandfittingthestateoftheartofICT(informationandcommunicationtechno1.ogy).Thetargetoftheproductqua1.itymode1.hasbeenextendedtoinc1.udevarioustypesofICTproductandinformationsystem.SifekyidAuittart1.bnqd酬safe,qbM"haMtttgiatIdea1.SUbfiha1.vwteristics,i.e.operationa1.constraint.Usabi1.ityandportabi1.ityhavebeenrep1.acedwithinteractioncapabi1.ityandf1.exibi1.ityrespective1.y.-P熊i1.M期Wrt1.y.havebeenaddedassubcharacteristicsUserinterfaceaestheticsandmaturityhavebeenrep1.acedwithuserengagementandfau1.t1.essnessrespective1.y.Accessibi1.ityhasbeensp1.itintoinc1.usivityanduserassistance.Severa1.characteristicsandsubcharacteristicshavebeengivenmoreaccuratenamesanddefinitions.Anyfeedbackorquestionsonthisdocumentshou1.dbedirectedtothe4ue44wU0ua1.uudwkbody.comp1.ete1.istingofthesebodiescanbefoundatwww.iso.org/members.htm1.andwww.iec.r1.>a<ioa1.-ronnHrees.IntroductionICT(informationandcommunicationtechno1.ogy)products,Inc1.udingsoftwareproducts,areteamdg1.yabjedtivesperfoipnrsomrfcteustMtjon,Oforganizationa1.SUCCe海drsona1.a枷由幽斯和出喇瞥fhigh-qua1.ityICTproducts.High-qua1.ityICTproductsareessentia1.toprovidingva1.ueandavoidingpotentia1.negativeconsequencesforthestakeho1.ders.Theterm"product"isusedforICTproductswhichff1.楠entso4ware,1屈Sha阿作9hH1ft三i曲icatiBWi1.ities,andofStake麻吸小丽喊隔也。Sewhodeve1.op,acquire,andusetheproduct.Stakeho1.dersa1.soinc1.udecustomersOfbusinessesusingtheproduct,aswe1.1.asthepub1.icundertheinf1.uenceofinformationsystemsusingtheproductunderrea1.operation.Acomprehensivespecificationandeva1.uationofthetargetproductisakeyfactorinensuringva1.uetostakeho1.ders.Thiscanbeachievedbydefiningthenecessaryanddesiredqua1.itycharacteristicsd宫“YfiyYyWftedStakehNH画cIdKdataan承由伊第&ft½ctthethesystem.ThA而1.取用W1.ityItis