1-ENG_WCM_Glass_UPdates_Q1_2010.docx

WCMNo06-Quarter1.2010UPdatesNEWFACESWITHINWCMSGGFACTORIESRISETOTHECHA1.1.ENGESOF2009As2008drewtoacloseandtheobjectivesfortheWCMprogrammewerelaidouttheoutkx*fortheSGGfactorieslookedbleakatbest.Thechallengewastodeliver2OK4insavingsagainstthebackdropofasevereeconomicdownturn.NotdisheartenedbythisprospecttheSteeringCommitteesofthefactories"setaboutidentifyingimprovementopportunitiestoensure,thatdespitethemarketconditions,theimpactonSGGprofitabilitywouldbeminimisedbyaconcertedefforttoeliminatewasteandhencereducethecostofproduction.Now,12monthson,thefactoriescanbesatisfiedwiththeirachievements.Notonlyintheirperlormancetoreducecost,butperhapsmoreimportantly,toembedacultureofContinuousImprovementwithintheirworktorce.In2009SGGdeliveredacombinedsavingof29.41MinGlobaland1.ocalProjectsandanannualisedbenefitfromitsexternallysourcedculletofanadditional7.2M.Withanopenprojectslackinexcessof19.5Mthissavingcouldhavebeenconsiderablymorehadweimproveduponourprojectclosureratewhichaveraged70%overtheyear.ThebenefitsoftheeffortsofthefactoriesisnotonlyevidentinEurossavedbutalsointheimprovementinphysicalconditionsthroughthe6SprogrammeandtheengagementoftheemployeesthroughMyContribution.AsyouwillreadinthiseditionofUPdatestherehasbeenstepchangeinthenumberofemployeesuggestionsgeneratedthroughoutourfactories.Over6500ofyourideaswereimplemented,anindicationofthepositiveengagementoftheSGGpopulationasawhole.In2010wewillbeexpectedtodeliverevengreaterreturnsonourWCMprogrammebutyouhavedemonstratedin2009thatyouaremorethancapableofachievingthis.鼠E91.FoaWCMDrecWWCMHUMOURQ:-HowmanyBB'sdoesittaketochangealightbulb?A:-Itdoesn'tmatter.BythetimetheteamcompletedtheCTQ1Cpk1R&R,QFD1DoE&SPCitwasdaylightagainandthecustomerdidn'tneedthelightbulbanymore!IthasnowbeenthreeyearssincetheWGMprogramme,asitwasthencalled,waslaunchedinSGG.DrAlanMc1.enaghanwasresponsibleforshapingourContinuousImprovementprogrammeandcantakemuchofthecreditforhowfartheinitiativehasprogressedinthattime.AlanhasnowtakenuphisnewroleasSeniorVicePresidentTechnologyforSGContainers(UnitedStates).AsIreadthelast"ToiletComm"issuedbyAlaninEggboroughIwasremindedofthefirst,WGMToiletComm,putupinthetoiletofthehotelinwhichthelaunchmeetingwasheld.TheWCMprogrammeandcommunicationwithinSGGhascomealongwaysincethenandwehaveatottothankAlanfor.ThereinsoftheWCMprogrammearenowinthehandsofFrancois1.erbet,thenewVicePresidentManufacturingSGG.MyselfandtherestoftheWCMteamare100kingforwardtofurtherintegrationofWCMintotheSGGbusinessasawholeunderFrancois'leadership.New1.CforQingdao.XingZhiqianghasbeenappointed1.ocalCoordinatorforQingdao.Heiscurrentlyshiftmanagerwithaqualitybackground.Hewillbefullyoperativewhenthereplacementshiftmanagerisappointed.WemeZhiqiang.Saintgobainglass6SisnotjustfortheShopFloor!TAB1.EOFCONTENTSObjectives&KPs1.ocalDrojeCtSGlobalprojectsSiteUpdate6SstandardsapplicationbySGGgroupSGGWCMTOO1.SAPP1.ICATIONMyContrOubonWCMTrainingBestPracticePag©2PagC3Page4Pages5to30Page31WCMObjectivesandKPI,sWCMKEYPERFORMANCEINDICATORS2009WCMBenefits2009OBJECTIVES2010-ry<,>>-7¢,Summary：PlantProjects 23.45M-2009Netbenefits 28.5M-Closedprojectbenefitsin2009 19.5M-Potentialsavingsinopenprojects 320Projectsclosedin2009Activity-OnTimeProjectvs.1.ateProjectSummary: 70.3%ofprojectsontime OpportunityforgreaterreturnonWCMifprojectsclosedontime. Plantstoprioritiseresourcesrequiredtodeliverimprovements.Resource-ActiveBeltsvs.NonActiveBeltsSummary: 63%oftrainedresourceengagedinprojectactivity. Globalaverageissteadybutsignificantplantvariation. Plantswithhighestactivitylevelshadhighestreturns.Management-SteeringCommitteeHeldvs.Attendanceof皿“<ec，"、*一”na>“Summary: 74%SteeringCommitteesheld. 68%attendancerate. OnthewholetheestablishmentofPlantWCMSteeringcommitteeshasbeensuccessful. Improvein2010.Culture-SuggestionsImplementedvs.SuggestionsSummary: 7056AcceptedYTD. 6532ImplementedYTD. Progressinallregionsispositive Plantshavebeenfocussedonimplementingsuggestionsmorerapidly.AnnualisedBenefits.2%ReductioninProductionCostsperplantincludingGlobalProjectbenefits.SumofallvalidatedWCMbenefitswithin2010takenasa%ageoftheplant'sProductionCosts(budgeted). GlobalProjectatplantlevel. 1.ocalProjectsincluded. 1.ossreductionprojectsincluded. MyContributionBenefits.CostDeploymentRolloutofSGGstandardisedCostDeploymentModeltoPilotplants.1.eadership100%ofSeniorManagementteamtohavereceivedWCMChampionsTraining.WCMSteeringCommitteestobeheldeverymonth.Minimum70%attendancebySteeringCommitteeMembers.SteeringCommitteeMemberstoactasProjectSponsor'foratleast1project.ResourceCommitment2%FullTimeEquivalent(FTE)atPlant1.evel.AnFTEof1.0isthesameasafull-timeworker.Aplantwith200employeesneedsanFTEof4.0toachievethe2%targetThiscanbeachievedwith4fulltimeemployeesOR8employeesworking50%OR20employeesworking1dayaweek,oranycombination